steelheadbeads.com

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CONTACT US


We are located in the beautiful northwest, Washington state.
Our main office is located in Lake Tapps, Wa.

For all questions email us @ info@steelheadbeads.com


For Phone orders and more please call us at: 253-951-1541

 

More Questions:

Shipping

We ship our beads via US postal service first class. All Shipping over $11.99 is free!

All Canadian and International orders shipping is $10.99

Returns

We accept returns within 14 days from date of delivery and a full refund will be provided or an
exchange for the same product or another products of the same value or less.
You will be responsible for shipping back to our warehouse.

We do reserve the right not to refund if the product returned had any damage or not in a condition
that will allow us to resell it.

Damaged Products

Please let us know as soon as you receive your shipment if anything has arrived damaged. Keep the
packaging and item in the condition you  received  them in.  
Please take a picture of the items and email it to us @ info@steelheadbeads.com and we will investigate with the carrier.

We will replace any items or provide a credit to equal value of the purchase price of items damaged during shipping.

Thank you!


 

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